Never be held hostage by a team member. If you have a team member that is acting as if they run the show, as if they know everything, and as if you wouldn’t be able to function without them, it's a recipe for disaster. The truth is, your patients are coming to see YOU and to receive CARE. They’re seeking help; they’re not there to see your team. In reality, your team is there to support you in your vision, to help you reach your goal, and to help practice members find solutions. If your members are having an experience in which they're growing in service and learning life lessons then your office is acting as a training center for them. The result? You will succeed and the members will feel successful. Once they perceive a lack of growth you'll notice plateaus in your practice. Don't let that happen. Don’t let your team members throw on the brakes. Maintain close leadership and management of your staff. Help your staff grow and learn without micromanaging and bring overly controlling. Your team should be your success system—the wind beneath your wings. If they can do that, everybody wins. A team experience should be a win-win-win scenario: A win for you, a win for the practice member, and a win for the team member who's growing and learning more as they're developing service skills in your office.
- Handling Objections When Reviewing Results
- The Best Version of Yourself
- Love and Serve all Your Practice Members
- Plan, Reasess and Change Your Approach If Needed
- The Three C’s of Practice Growth